FAQ
Read our frequently asked questions below.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
For further details read our Shipping & Returns Policy here.
How long will it take to get my orders?
It depends on where you are. Orders processed in the UK will take 3-10 business days to arrive. Overseas deliveries can take anywhere from 7-14 days.
Delivery details will be provided in your confirmation email.
For further details read our Shipping & Returns Policy here.
How do I track my order?
You will be able to track your order using the tracking number provided.
Email us directly if you hvae any issues locating your tracking number. greatcommissionenquiries@gmail.com
What is your return policy?
We accept refunds and exchanges within 14 days of delivery. Items must be shipped back within 30 days of delivery and cancellations must be requested within 24 hours of purchase.
We do not accept refunds or exchanges for custom orders, digital downloads, worn/used items, intimate items, items on sale, or items damaged by customer fault.
Buyers are responsible for shipping costs and any additional costs associated with returning the item.
Contact us for instructions on where to send the item(s) and for a refund/exchange. greatcommissionenquiries@gmail.com
Are your products machine washable?
Yes, most of our products are machine washable. Please refer to the care instructions on the product page for specific details.